Quality Engineer

Job Title: Quality Engineer
Department: Sales
Reports To: Director of Operations
FLSA Status: Exempt

Summary:  Performs quality engineering\continuous improvement functions in support of total quality management using various tools including LEAN elements, six sigma, theory of constraints, etc. Identifies and removes barriers to continuous improvement initiatives.  Establishes quality information systems  to access, collect, analyze and distribute results within the organization utilizing quantitative tools to measure, analyze and control processes such as SPC, process and performance capability studies, design of experiments, etc.  Supports all aspects of the quality system, including planning\control and improvement, and the application of product and process control methods such as developing control plans, identifying critical control points, developing and validating work instructions, etc.

Scope: Works under general supervision of the Quality Manager. Makes decisions and takes action within agreed parameters and established precedents. Quality engineering activities cover a variety of products/processes which are controlled by detailed procedures and instructions. Within established parameters, recommends improvements or changes to enhance production quality in a preventive mode. Develops and maintains a sustainable quality management system. Work involves several concurrent projects and activities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.


  • Utilize statistical and analytical tools such as run charts, SPC, root cause analysis, etc. to characterize quality problems, identify root cause and recommend corrective actions.  
  • From a Quality Assurance perspective, provide technical support for all new technology implementations and assist with training inspection staff in modern quality assurance methods and tools.
  • Drives continuous improvement activities in product quality and manufacturability through effective use of LEAN tools. LEAN leader.
  • Product testing and evaluation to support product compliance; ie: UL, CE, BHMA and so on.


Other Duties and Responsibilities

  • Promote and maintain safety in the workplace. Observe established safety regulations and procedures.
  • Generate quality improvement suggestions and coach others to generate ideas. Assist with implementation of adopted suggestions.
  • Create, modify & analyze results of quality plans in keeping with changes in manufacturing processes and product designs.
  • Recommend design enhancements within engineering and cost parameters that will facilitate quality and process efficiency.  Analyze part tolerances and recommend changes as required.
  • Ability to work in a team environment and demonstrate a high degree of skill level as a leader and facilitator, including a demonstrated ability to organize and track projects.

Qualifications/Competencies To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Bachelor’s degree (BS) or equivalent from four-year college or technical school required, preferably Quality, Mechanical, or Manufacturing Engineering; and
  • Five to ten years quality/continuous improvement experience in a manufacturing environment.
  • Certified Quality Engineer certificate is a plus.
  • LEAN/6 Sigma Certifications – Green/Black Belt.
  • Equivalent combination of education and experience.

Language Skills


  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
  • Ability to write routine correspondence.
  • Ability to effectively present information in one-on-one and small group situations to suppliers, customers, clients, and other employees of the organization.
  • Ability to read, to write, to communicate, and understand the English language. 

Mathmatical Skills

  • Ability to work with mathematical concepts such as probability and statistical inference.
  • Understanding of statistical methods as applied to the practice of quality control.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability
  • Ability to apply common sense and understanding to carry out detailed but uninvolved written or oral instructions. 
  • Ability to deal with problems involving a few concrete variables in standardized situations.


Other Skills and Abilities

  • Experience with electro-mechanical parts and assemblies in a manufacturing environment.
  • Knowledge leader in implementation and effective utilization of Lean manufacturing. 
  • Lead the PFMEA activities. 
  • Other duties, as required, such as communication with and travel to customers, suppliers, trade shows and training sites.
  • Communicate and interface with all levels of company organization.
  • Computer skills in Microsoft Office.  Quality Assurance software preferred, ie: Minitab. 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms.  
  • The employee is occasionally required to walk; sit; stoop, kneel, crouch, or crawl; and talk or hear.
  • The employee is occasionally required to lift, carry, push or pull objects exerting up to 50 lbs. of force occasionally and/or up to 30 lbs. of force on a continual basis.  • Specific vision abilities required by this job include ability to visually locate and inspect small parts and assemble parts at close distances.• The employee requires the ability to perceive attributes of objects, such as size, shape, or texture by touch. 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.  
  • The employee is occasionally exposed to risk of electrical shock and vibration.  
  • The noise level in the work environment is usually moderate.

Disclaimer: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.