Adams Rite warrants that its products sold under the Adams Rite brand in the United States of America are warranted free from defects in workmanship and materials under normal use and service. This warranty does not cover defects or damage arising from improper installation, lack of or improper maintenance, improper storage, shipping and handling, corrosion, erosion, ordinary wear and tear, misuse, abuse, accident, unauthorized service, or use with unauthorized non-Adams Rite products or parts.

This warranty is void if any modification is made to the product, regardless of whether the modification causes or contributes to the alleged defect. All modifications are made at the risk of the party making the modification.

Should any defect of manufacture (in material or workmanship) occur in its products, Adams Rite, upon prompt notification and proof to its satisfaction that the product was defective in manufacture for the use intended by Adams Rite, will at its option, exchange the product, repair the product, or refund the price charged by Adams Rite, FOB factory within the stated time frame listed below.


On all mechanical products from the date of manufacture


On the following electromechanical product categories from the date of manufacture: deadlocks, dead latches, exit devices*, electric strikes, trims, power supply & accessories.

*NOTE: The MLR option (motorized latch retraction) is supported by a 1-year electromechanical warranty. When powered by an Adams Rite PS-EXIT power supply the 1-year warranty is upgraded to 5 years.


On the following access control products from the date of manufacture: DL100 Aperio Wireless Deadlatch, 3090-150.

This warranty is in lieu of all other express warranties. To the extent permitted by law, all implied warranties are limited to the duration of this warranty. Adams Rite is a division of Hanchett Entry Systems, Inc. Hanchett Entry Systems, Inc. shall not be liable for any incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or condesquential damages, so the above limitation or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 


Terms & Conditions

All prices are subject to change without notice. Prices listed on the Adams Rite website will serve as the most current list price. All shipments will be made at prices in effect at the time of order. The customer shall be responsible for payment of all applicable sales and/or use taxes and freight costs.

Minimum product charge per invoice is $150.00 USD.

Net thirty (30) days from date of invoice. Interest at the rate of up to 1-1/2% per month may be charged on all past due accounts. An order received on an account which has not been paid within 45 days of the date of invoice may not be processed until the account is current. Custom orders may require a deposit.

All prices are Ex-works factory. Purchaser assumes the risk of loss or damage to the goods while in transit from the point of shipment. Adams Rite reserves the right to make delivery in installments. Installments shall be separately invoiced and paid for when due. Delay in delivery of an installment shall not relieve the purchaser of its obligation to accept remaining deliveries.

All Purchase Orders received with a minimum net value of $3,500 will qualify automatically for free standard freight within the continental United States. This minimum amount applies per Purchase Order to qualify and does not include free expedited freight. Qualified orders may ship partial or ship complete at your preference. Qualified orders that ship partial will not incur freight charges. All shipments that do not qualify for free freight will be charged for freight based upon our terms in effect at the time of shipment. Customers may provide their own carrier account number for expedited freight methods or for any Purchase Order to be used to cover freight costs. Minimum amounts are subject to change without notice. 

Any claim for shortages must be made to Adams Rite in writing within one (1) week of receipt of merchandise.

A Customer Care Form (CCF) for defective product must be obtained from Adams Rite before any merchandise can be returned. CCF’s are valid for sixty (60) days from date of issuance Goods returned under the terms of Adams Rite Warranties may require a copy of the original invoice.

A Customer Care Form (CCF) must be obtained from Adams Rite before any merchandise can be returned. CCF’s are valid for sixty (60) days from date of issuance. Items returned are subject to restocking fees.

Any order may be subject to a 5% cancellation charge for catalog items. Cancellation of non-catalog or custom items will be subject to a 20% cancellation charge plus all costs (both direct and indirect) incurred by manufacturing at the point of cancellation that are properly allocated to the cancelled item(s).

Neither party will be liable to the other for any delay or failure in performance arising directly out of war, sabotage, insurrection, riot, and any other act of civil disobedience, act of public enemy, fire, explosion, flood, storm, or other act of God or nature, or similar cause beyond its reasonable control, including shortage or unavailability of labor or materials. If, notwithstanding the foregoing limitations, Adams Rite has any liability to the purchaser, the purchaser agrees that the total liability to the purchaser for all losses, damages, and causes of action, whether in contract, equity, tort (including without limitation, negligence and gross negligence), or otherwise, will not exceed the amount the purchaser paid to Adams Rite for the products (including, without limitation, incidental or consequential damages, damages for lost profits or business interruption, and punitive damages).

If the purchaser uses the Adams Rite Products on behalf of others or provides to others any products referenced herein, the Adams Rite Parties shall have no liability to such persons whatsoever, and the purchaser agree to defend and indemnify the Adams Rite Parties from any and all claims and demands asserted against them, and from any legal fees, costs and other expenses that the Adams Rite Parties incur therewith.